Managed Detection & Response
Managed Detection & Response (MDR) means our analysts continuously monitor your environment, investigate anything unusual, and act on genuine threats — so an alert at 03:14 is seen by a person, not a queue.
Who this is for
Organisations that have security tools but not a 24/7 team to run them — or teams drowning in alerts with no time to investigate them properly.
What’s included
Continuous monitoring
Your network, endpoints and cloud watched around the clock by trained analysts, not just software.
Extended detection & response (XDR)
Signals from every layer — endpoint, identity, email, cloud — correlated in one place, so nothing is judged in isolation.
Incident response
When something real happens, we contain it, investigate it, and walk you through exactly what happened in plain language.
Security analytics & reporting
Monthly reporting that a board can read: what we saw, what we did, and what it means for your risk.
How an engagement works
We start with a two-week onboarding: we map your environment, tune detections to your normal, and agree escalation paths with named contacts on both sides. From there, it is a monthly service with no lock-in theatrics.
Straight answers
Do we need to replace our existing tools?
Usually not. We work with what you have first, and only recommend changes when a gap genuinely matters. Tool sprawl is a problem we reduce, not add to.
Who actually watches our network?
Named Madibe analysts — many of them trained through our own academy — working from South Africa. You will know who they are.
What happens when you find something?
We follow the escalation path we agreed at onboarding: contain first where authorised, then call a human. You are never notified by an unexplained automated email.